Keep getting an error message: I can access this account online and a another account online and on phone. Is it an IOS 11 issue? Tried Firefox and Microsoft Edge with no luck. Is it a current problem. Can log in via web site but not very convenient. Same on the Santander online banking site, nothing is loaded when I click “log on”, Tried to transfer money over £40.00 and it keeps saying error cannot send. My Youtube channel is linked to my hotmail. If you need help doing this, go to your browser's support page, or do a web search on how to clear cookies and cache for your internet browser type and version. Tried several times over 30 minute period. I get to the first page with the picture which is correct, but when I put in the further details and press “continue” the page goes blank and nothing happens. Santander are you going to pay people compensation for this inconvenience, I currently have builders in my house putting in a new boiler and central heating system and funnily enough expect paying but I can’t get through the app to do it, please tell me what you are going to do about this?? Know they have updated their operating platform a few months ago and it is since then that the problems have started. I can't sign in to my email If you're having trouble signing in to your email, you'll find troubleshooting tips in How to sign in to or out of . When I try to make payments app crashes. Have been trying for two days since the app. I have checked, rechecked and again checked everything is matching and I still can't connect the account. I have a Win7 machine that I recently purchased (6 mnth) I was able to logon to my bank account, but yesterday it did not accept the password, I requested a new pin number, which I entered, and get message that pin does not match. the hole Santander banner does not work. I have been trying for a few days now. Find out more at Can log in and see balance and transactions, but app closes when I confirm payment. ANYTHING MORE THAN A 2 QUID TRANSFER SANTANDER GO INTO MELTDOWN. 0 Like. I can't figure it out. All I’m getting on my mobile app is santander coming across my screen been like this for a few days now, any one no when this issue will be fixed. I enter all my correct details, press enter and it takes me straight back to log in screen? everytime i put my details in it always comes up with error and saying there was a problem !!!!! what is going on? Can’t get to the logon screen from either Android, or ipad app. Thursday March 22 2018 unable to log in for online banking. I even uninstalled and reinstalled the app and NOTHING works. 25 min wait & I’m through yay! Mobile App on Android – try to login says Oops something went wrong – this has been like this for two days now! Our team is investigating”. 0 Recommended Answers 8 Replies 30 Upvotes. Why doesn’t Santander offer a 24hr helpline for when things don’t work. Santander has become a very popular method of banking for UK consumers, especially given that the company seems to be a lot more flexible when it comes to opening a new bank account, when compared with other rival services who may put more restrictions in place. I can’t log in today; neither can my wife. Something’s fishy about this. At least I now know it’s not just my account, Error message coming up when trying to log in to phone Ap that sever cannot be accessed tonight. What's up with that? I can log in ok but when I try to arrange a new payment and enter the OTP I get an error message “sorry, the mobile banking service is currently unavailable, please try again later” I have tried several time with varying values and carried out a hard shut down of my phone and also uninstalled/reinstalled the app. Same here though I could NOT login on Monday 2nd July. Still cant log on using Google Chrome. no problem on tablet. Even thought I had the wrong password but still won’t let me log in 12/23. This is becoming crucial! Manager very annoyed said cashier was only doing her job…I said they weren’t working for the public sector council, they were a bank..Im the customer and its my money dont forget that and its please and thank you when you address the customer…poorest service ever after queuing for 15 mins..Come on! All you need to do is wait for your account details - including your customer number and passnumber - to arrive in the post. I cannot log on to my Santander account. I’ve been trying for a month after updating the app on my phone but get error message -Invalid JSON data: Value of required model key nombreCliente is null. every time i try it asks for me to authorize the payment through the app and then says ‘oops something went wrong’. Why do they need to look at customer’s cell phone? Can’t select an account or move money around. Absolutely useless. Should I just change banks? I have no idea. This is the 4th day in a row, tried calling through and was on hold for half an hour with no answer so gave up. BUT the log-in page is coming up smaller and smaller and now I have to use a magnifying glass to read it. Of course it’s not the end of the world but it would be pretty handy to have access again very soon. Says my detail are not valid? My mother is using an iPhone 5, never had any problems with the app before but the new update is crashing. I am able to login. What kind of a company rolls out an app that does not work? The problem means I can’t use my online account to do any tasks. Never had an issue before. Although putting in correct details, keep going back to the login screen asking passwords again. How do I download Flash Player? Why can`t I log into Santander bank account,on my computer, when I can with my tablet? But I can log in with another iPhone which has the update of iOS 10. I have the problem with them, was told wait 6 day for new details to be sent . Linking your Google account allows you to activate PayPal One Touch™, so you’ll speed through check-out without having to log in every time. Telephone 0800 389 7000. Can't log into gmail with my hotmail account. I tried to contact Paypal through facebook and was able to talk to customer service but they haven’t help me with my issue since they keep telling me to go on the website in the contact section. Please contact Santander at 1-888-222-4227 during our regular business hours Monday through … It isn’t! Cannot log in to my account and phoe help line down due to technical difficulties.What’s happening? It kept going back to the login page. Allows her to log in but as soon as she tries to transfer money it keeps crashing every time! Want to use the online service as mobile functionality is limited. Today (15th Sept.2017) I get to the first page with the picture, but when I press “continue” the page goes blank. Using My ID also means that if you update your password in Sainsbury’s Groceries, your password will automatically update for your Nectar account. online says I’m not allowed to access the santander website, 7/12/18 at 1:24pm, I have not been able to log on to my Santander account thru Comcast, since the evening of 7/8/18. Since changing browsers from Internet Explorer to Microsoft Edge I can no longer long into my bank account. I have been using the phone app exclusively. For assistance, contact Santander at 1-888-222-4227 during our regular business hours Monday through Friday, 7 a.m. to 9 p.m. CT Saturday 7 a.m. to 5 p.m. CT. How long this is going to be i got bills on on auto pay i hope this not going to be a issue….and need to pay my Rent…. I don’t use data on my phone so this is my only link to my UK bank; I live in New Zealand. i can log into my account, however i can’t purchase anything with my card at all? NEED HELP! Not been able to log in since last Friday 30th Nov, getting very annoying now. It says that I am Denied Access for the last 3 days and I am frustrated. Enter all my details and it simply takes me back to the first login screen. NOT HAPPY !! Thursday March 22 2018, log in screen errors. Cannot access account either. Velkommen til Santanders nye netbank og Prosper. How do I enable javascript on my computer? For the past 3 Days it has always let me log-in, But says that i always have my Customer pin wrong and cannot get to see my online statements.. Please remember you can also use our ATMs for many of your banking needs. Tried again today 7/28/20 but unsuccessful. can not log in have been trying and see errors when I open the coding script on the right. 7: Opening Ledger balance: 15n: ... Once switched you will receive a welcome message when you first log into your new Santander Connect Standard service. What is going on? Tried logging in today, and it says mobile banking is unavailable. We use cookies to improve your experience on this website. Calls may be recorded or monitored. The original app worked really well but you just had to feck it up didn’t you. What is the problem? How can I clean my cache memory? Doesn’t seem to have been tested properly before release, it’s no use to me now. I said id entered the right info and I had. Worked fine before on my iPhone 4s, now I can’t make payments. Thanks, i cant log in to my online bank today either, Both myself and my daughter can’t log into Santander online banking today just get connection error. 4 pcs of id to make a payment. If you're having trouble signing into a local account on a specific Windows device, see Reset your Windows 10 local account password. I tried SEVERAL times today to log into my mobile app, but to no avail. No error message. Try pressing CTRL and + at the same time: should make your page and script on it come up bigger! Unable to log into the website from my computer, all day long on Sunday October 7. 2 days now, Just awful been locked out of my account 3 times already in 2020 and so many times last year i lost count all because connection error with santander mobile app then have to reset a new password i never get this problem with other banks and credit cards seriously want to change to a new bank that has decent banking app. cant log in to my account on.line banking not sendi g authoriseation code. Other ATM fees may apply. Tried to report issue using online chatbot but that told me to phone. Why can't I login to my Account from the website? i get the screen that says start mobile app and then it wont go any further. They are telling me I entered incorrect details too many times, which is nonsense, I’ve entered them correctly once and the error came up! when I try to make a deposit on iphone app I get this error message: Can’t log in on the app, it just says “logging on securely…” but does nothing! (Says Server down). Login has been very hit and miss since the app “upgrade. Cannot logon, using my PC. Please let us know if you receive any error message when you try to log in. Have had some problems logging in but nothing really bad. today 08/12/2017 around 13:30 Said its incorrect. Unable to use online banking for over a month now. By logging into Santander Online Banking, ... and agree to the Customer Agreement and Disclosures for Santander Online Banking. Can’t log on on 2nd March 2019 using Google Chrome. I was told that I would have to wait till I receive a letter explain what I need to do to reset my passwords etc. Please try again.”. I went to firefox and no problem. ... this will always be Santander (holding bank of account). Santander App not working AGAIN. Santander Consumer USA Inc., its subsidiaries or affiliates are not responsible for the transaction, the outcome of the transaction or any information provided therein, provided that if Santander Consumer is chosen as the lender to finance the vehicle purchase, the financing will be performed by Santander Consumer. We need online to download statements, does anyone know what the issue is? I can log on via my phone, Spoke to bank you need to disconnect from internet and use 3g. Time to move my account I think. Keeps saying can’t connect to server. My app went down earlier this evening. Its a personal account. unable to login or get a response from telephone. For a laugh I recommend calling up to hear the bothched error message. I have been trying to deposit a check for 2 days now….when will this be up again? Did it again VERY, VERY carefully. For a laugh I recommend calling up to hear the botched message. Thank you so much Trish. Happened once, 2nd time I managed to get in, but before I could complete a transaction it simply threw me out with no error message. Might jump on live chat, as wondering what’s happening and why down today, date is 1st April 2019. Logged on to my online account & phew funds still showing. You can check this on the Financial Services Register by visiting the FCA’s website I was logged out of my business acc & now can’t log back in & can’t find out what the problem is. Couldn’t log on at all the last few days…simply states that the passwords are incorrect. 30 Nov 2018, I thought it was my fault that I couldn’t log in. Click on Login but nothing happens. Apparently wrong again but now locked out. to my desktop. cannot even get into Santander website on laptop but app is working on ipad. Password or Security number incorrectly. Just set up Santander online banking on my mobile. Why can’t I see all of my accounts online? Updated my Santander app this morning and now it won’t let me back in. I can’t make a deposit on my iphone using Santander app. iPhone 4s. Determine why an account can't be viewed Online/Mobile Banking. My Santander Visa Debit card just declined in my local Waitrose. If you can't remember your log on details, you can reset them online. Thank you. I have reported problem that I found on Sat 3rd Oct, to Technical Support, where I can log in but i can’t use my account because I get unexpectedly logged back out again and again. Please try again.” However when I try to navigate in my account I am sent back to login page every time. Santander Help on Twitter just mentioned, “There is an issue with our cards being declined. I think it’s time to change bank. Phoned and was sent password reset letter but that process also failed. What can I do if I can't log in to my PayPal account? Haven’t been able to log into the mobile app. Says , Oops! I can’t log in tried all day. So why not just state this on the main log-in page ? Says oops! With Santander accessible to millions of customers, it’s important that the online banking is allowing you to login, but occasionally you might experience Santander problems … Something went wrong or asks for your login pin and then crashes, Mobile banking not working for me. Ready to ditch Santander. Sorry, something went wrong. 20 Nov 0915 – no go. Can’t log in to online banking, tried force close and reopen of app- nil fix. I tried doing this three times and still the same issure….Grrrr. Please ring the Helpdesk on 0800 917 9170 (lines open 7am-11pm Mon-Sat, 9am-9pm Sun). I can’t log on to santander app. Can’t sign into my account using PC. can not login 07/04/2017 putting correct details in but comes with this message each time i try to log in. I phoned this morning and got back on. Works fine on her iPad but not working on her phone. This has been going on for over a month with me. 25th Feb 2019 haven’t been able to log on for days, I still can’t log on app and website not logging in. I get an error message on the app and it says the number is invalid on the web. It takes me to a blank page with retail on the tab! Will be ringing in the morning. Unable to sign up to either online or mobile banking, haven’t been able to for the past week, Used cars at 15.48 all ok, shopping at 16.24 and no go CC or DC. When our services are running normally there could be isolated issues, for example a cash machine not working or a minor disruption to Online Banking in the early hours of Sunday morning when we often carry out maintenance. If you've forgotten your Personal ID you'll need: your account number and sort code, which you can find on your statements. Deleted cookies and various temp internet files and still a barrier or half way through on that 1 in 10 attempt and want to check another account when I have logged in and the same message appears. Very frustrating, as I have come into work to pay bills before the end of our financial year. I couldn’t log on to mobile app last night and Santander are saying it’s an error there end the log on page has gone back to when I first started it is asking for original temp pass word but won’t recognise it as I changed them months ago. Closed all other apps but it still won’t log in ended up having to go through the www rowro to check my balance, so frustrating. not a corner shop.They text you a log in number to change your password and id etc. Tried with Safari, Chrome and Firefox. No deposits have been made today. You can always opt out later in Settings at every time I click the app I get a message saying that another app is writing on my screen and it won’t let me log in. I have spoken to Santander and they seem quite casual about the matter. Can do everything with mobile app, transfer pay etc, but not able to confirm payment for online shopping… says failed authentication payment. Has anyone been experiencing problems? It’s the same code I have copied and pasted in for years and suddenly it’s not working. So maybe it has to do with the new update?!?? Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. I know my login precisely and suddenly it won’t allow access. Unresolved via resolutions on phone, so now being investigated as to the problem. This has been going on for a week now. What on earth is wrong with Santander? Prosper er din helt egen personlige assistent, der hjælper dig med at holde styr på din hverdagsøkonomi. 5/21/17, cannot log in “timed out”, but not on for more than 1 sec. Been 2 days now! Alternatively, call the helpdesk on 0800 917 9170 to reset your log on details. Santander and the flame logo are registered trademarks. I suspect it no better elsewhere, am I wrong? I’m having problem entering my personal id number, when I hit the numbers it types letters but my keyboard is not the issue, it types numbers ok in all other areas. He didn’t have it on him. Now I’m concerned if my numerous attempts to transfer funds will be counted, Trying to login via browser on laptop. Hopefully its not a problem with my account and just the website. I can’t do mobile deposits since yesterday, Login pops up, asks for password then hangs. Im not that stupid..duh. Secure, simple online banking from Santander Bank provides 24/7 account access. April 2018. I know that I didn’t. Cant login again today 27th January, I think their system must be run by idiots. Find out more at Can you tell us how this relates to F-Secure? I have managed to get in after about 10 attempts and then once in I try to view anything such as payee details or statements and it is straight back to log in screen? Yes!! Really irritating. Invalid JSON data: value of required model key datoContacto is null I have been told I have to re-install cookies , as they have gone from this account on my computer. I guess his Driver’s License and credit cards don’t count as enough ID. I also bank with the Halifax online using there application. If you are already registered, you won’t be able to register again. Why Can't I Log into My Account? So many things in this technology are nowhere on my radar. I get: “Please check the data you have entered, you have entered your Below are the most common scenarios: You haven’t logged in in several weeks/months in which case we suggest that you get a Reset Password link sent over to your inbox. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. It tells me that I can’t log in with the details I have used, its been like this all week. iPhone 4S here experiencing issues with transactions after updating app. If you live outside the UK please call +44 (0)1908 237 963. Cannot log into Santander Business Banking via Firefox on PC. grrr. Can’t access online account. Try to log in and it stops immediately. yes and they said there is NO problem, but it is pure lie, It keeps on saying oops something went wrong and retry. Invalid JSON data: Value of required model key datoContacto is null Screen freezes during login. TOTAL AND UTTER RUBBISH! nothing happens. Screen pops up with an August 19-20 message when I try to open my account. ( If they just ask, most people prob cant be arsed to do so. She told me the system said I had input the wrong 5 digits! COME ON SANTANDER get it sorted! I can’t log in as am getting the wrong picture with the correct phrase. Only to be told it’s Waitrose fault but they’re double checking & have put me back on hold – shame they don’t divert some of their Ant & Dec ad campaign funds to improve their call centre experience. I’m in the United States and I can’t log into mine today it’s June 1st 2020. Lots of Santander issues today, problems with card not working and being declined. Mobile/web/telephone banking all down and customer service have all gone home for the night! mobile no problem but chrome i get nowhere. Anyone know what’s happening ? cant log in with my password + code.. Also, normally it changes the required letters/numbers each time you go to log in, but not currently.. even for 2 days now it’s asking for the exact same letters/numbers.. Thanks! Trouble logging on to Online Banking. iPad App fails to log on with the message, “connection reset by peer”, iPhone fails to log on with the message, “request times out”. Here are some things to check: Email Address: Your email address must be in the format (or … . When I try to log in, It just clicks me back Downloaded the One Pay FX app, but every time I tap to enter payee details it crashes. If not please contact Google chrome support as they will be more equipped to assist you better. Santander UK plc. I uninstalled and reinstalled the app–still having problem. Why?? Today, Sunday 10th Dec. would not let me make payment to Endesa . I was able to get online with my smartphone though. Can’t login to online banking for the last hour??? Log in to the Internet Bank Alternatively, call the helpdesk on 0800 917 9170 to reset your log on details. Still maintaining Id put the wrong info in 3 times. That’s great i need access to my account over Christmas . Can’t run my business like this if theese things keep on being a problem…, open bank page on laptop , click log on. Why connect my Google account? Tell us if you can’t login or have problems with Santander below, also you’ll see status updates from our editors and issues reported by the community. Very frustrating. Will not let me log into online banking 22 november 2017. If the account is closed, it is immediately removed from Online and Mobile Banking along with all statement history. I should hear back within 48 hrs. You chose Santander to bank with. This can take up to 10 working days, but once you have them, you can log in straight away – there’s no need to register. Seriously? Can’t log in to mobile app. Too bad I cant charge them a fee like they do to me all the time. Havent been able to login for days now uninstalled app 3 times nothing, mobile phone app not working (android) although pc login via chrome ok. Also, SANTANDER please stop the stupid womens auto voice saying ‘im sorry etc’ pretending to be a real person when its automated pish. The convenience of the Post Office® – current accounts only1 If you hold a current account you can make transactions using any Post Office®* branch1 in the UK. Registered Number 2294747. I’m having the same problem as everyone else keeps saying oooops something went wrong , has anyone spoke to Santander ??? Please advise. If you have a Nectar account, My ID means you can now log in to Nectar using the same email and password you use to access Sainsbury’s Groceries. your account number and sort code, which you can find on your statements. Simon Posts: 2,627 Superuser. I was able to login ONCE, then when I clicked an account was taken back to the login page. I have plenty of funds so this Now it’s saying phone customer services, please sort this out. Spoke to their technical department yesterday as I’m having the same problem. I have the same problem. By continuing to browse our site you agree to our use of cookies. Accidentally created another account I am getting the following message when I try to log in to both my business and personal accounts: In an effort to improve your Digital Banking experience, Business Online and Mobile Banking will be unavailable during scheduled upgrades the evening of Saturday August 19th until the morning of Sunday August 20th. With Santander accessible to millions of customers, it’s important that the online banking is allowing you to login, but occasionally you might experience Santander problems or your card might not be working and services could be down today, including the website and mobile app. Anyone know what is going on ? I have been paying some business customers online through the desktop and all of a sudden it has kicked me out and I now can’t access their online banking. Repeat teh process until you get the size you prefer. Message “ is not responding”. 1 No Monthly Fee for Santander ® Savings with any personal Santander checking account or with $100 average daily balance in the Santander ® Savings account (otherwise, $1.00). Message reads “Request failed:service unavailable (503).” So annoying! Add more security to the app and get more hassle. 3rd day now, can’t log into Santander Bank app U.S. I too haven’t been able to get into my santander app or online banking on my iPhone for days now. Entered ID, password and security number as usual but told it was wrong. I can access the main santander page, but when I log in, I get a blank screen. I have been unable to log in with any browser and my Google Chrome Browser is the most updated version. Online banking down this morning 23 November. Currently I am situated in the N.England. havent been able to login on mobile app for days . I can log in on my mobile app but that is all I can do. OK, 2k transfer…but hey they are supposed to be a bank ( not a proper clearing bank however?) Today 09/03/2019 I have benn trying to log in to my business account and the App and still NO joy. Especially since I continue to get notifications that a transaction was made from my account but I can’t look to verify that it’s accurate. Surely you tested the app before rolling it out? The are exactly the same as always? Did it again VERY carefully – same result. I cannot create an account due to the site is stuck on the security questions page. The mobile banking app just closes as soon as you open it. I can’t contact customer service by chat or phone unless I log in. Ct 5-21-17, Having same problem, and when I tried to phone I got this number no longer in use, Monday May 15thand still unable to login whilst in UK. Figured I would wait a few days and try again, But once again I’m still having the same issue. Haven’t been able to login for over a week. I did complain. Santander debit card not accepted in Tesco store but ok in cash machine. Oops, something went wrong. They said the problem sits with the Google Chrome browser and not them – it’s waiting to be fixed! App updated itself and for the past two days I haven’t been able to access my account, Mobile app been down for the last 3 hours. I can't log in or create a new account! Some customers of Santander have accused the bank of making its online banking less secure after it revamped the way customers log on. Same thing.. I do knot knew why i need to ring them as they Must know that their is a problem.. Santander business app unable to do online banking- camera not taking picture. Hope I have not been hacked! Any ideas? If you've forgotten your Personal ID you'll need: If you've forgotten all your log on details, you’ll also need your mobile phone so we can send a One Time Passcode. What is happening? Manage your company’s money online with Santander internet banking; view important account information and related services. can’t log on to online banking or mobile banking. Please give us a call at our toll-free number, (888) 222-4227, so that we can verify your information. If you think we shouldn't have suspended your account, get in touch with us. I was then promises ONE letter within FOUR days with a new 5 digit number. Please advise when it will be up and running again. going through internet on PC is fine though. Can’t use same details on my desktop though and unable to login. This happens on iPad and pc with Chrome and Edge? Unable to log in on any device today. Same thing is happening to me now for no obvious reason, worked fine 20 minutes ago and conveniently this is out of hours! I know my password but I am not able to log in. “Please check the data you have entered, you have entered your I can’t log in to my app on my iPad but can online through safari on my iPhone! Online banking only works on the desktop. I can’t log in to my online banking with iPhone iOS 11 Rubbish! Not been able to log on with the app all today, what’s going on, keep getting error message?? I can’t log in to my checking account. I am in Phila PA and have been trying to access my personal banking account since 8:30 a.m. and it is now 10: using my phone. grrr (been ok before now) I’m on laptop, Tried to log into Santander and it won’t recognise my password or date of birth. I can’t log in keeps coming up with ID soon as you enter correct details says error so annoying been like this 2 days now .. unable to log in mobile app error messages. Im ready to move anyone else? on line banking just says “Site Cant Be Reached”, Cant long in to the site it just says “Site cant be reached” WTF Santander . Is the server down as I can’t log onto my online account. Seems to be no e mail address either. i can’t log in and i really need to check my balance!! What??? I cant log on in app or access sign in page in browser.

why can't i log into my santander account 2021